CDI (Cities Digital) designs, deploys, and supports Laserfiche solutions — including AI Workflow Activities, Smart Fields, and Smart Chat — for government agencies, credit unions, and financial organizations.
About CDI
CDI — Cities Digital — is an authorized Laserfiche Value-Added Reseller and service provider with deep expertise across the public sector, financial services, and credit union markets. We don't just sell software — we embed ourselves in your operations to deliver measurable outcomes.
From initial needs assessment through go-live and ongoing managed services, CDI is your single point of accountability for every Laserfiche investment.
Authorized VAR
Premier Partner
Laserfiche Platform
Authorized Reseller
The complete Laserfiche suite — deployed and supported by CDI — to digitize, automate, and intelligently manage your organization's information.
The industry-leading enterprise content management platform. Capture, store, search, and share documents with enterprise-grade security and compliance.
Pre-built AI actions embedded inside Laserfiche workflows. Automate classification, data extraction, and intelligent routing — no custom code required.
AI automatically populates metadata fields at capture, reducing manual data entry and dramatically improving repository accuracy and searchability.
Ask natural-language questions about your document repository. Smart Chat surfaces answers, summaries, and cross-document insights from your Laserfiche content instantly.
Laserfiche AI Intelligence
Each AI feature is deeply integrated into the Laserfiche workflow engine — not bolted on. CDI configures all three to work together from day one.
Transform manual, rule-based workflows into intelligent processes. AI Workflow Activities connect directly to your existing automation — reading documents, making decisions, and triggering downstream steps based on document content, not just metadata.
Every document that enters your repository can be automatically described, categorized, and tagged — at capture time — with zero staff intervention. Smart Fields learn your document types and continuously improve accuracy over time, eliminating the biggest source of repository degradation: missing or wrong metadata.
Your staff no longer need to know where something is filed to find it. Smart Chat transforms your Laserfiche repository into a conversational knowledge base — staff ask questions in plain English, Smart Chat reads relevant documents, and returns cited, accurate answers. Ideal for onboarding, policy lookup, and audit prep.
CDI's certified implementation team handles discovery, configuration, testing, and training for every AI feature. We've configured AI Workflow, Smart Fields, and Smart Chat across government, credit union, and financial services environments.
Talk to an AI SpecialistAI Integration Compatibility
Laserfiche AI Workflow Activities, Smart Fields, and Smart Chat are designed to integrate seamlessly with the AI platforms your team already uses — or plans to adopt.
Open Architecture
Laserfiche's AI integration layer is model-agnostic. CDI configures connections to cloud AI services like Gemini, Claude, Copilot, and ChatGPT — as well as locally-hosted models via Ollama for organizations that require air-gapped or on-premises AI processing. Your documents stay in Laserfiche; the AI engine is your choice.
CDI Implementation Services
From pre-sale discovery through post-go-live managed services, CDI provides end-to-end support for your entire Laserfiche lifecycle.
We audit your current processes, identify automation opportunities, and build a Laserfiche roadmap tailored to your compliance and operational requirements.
Repository architecture, folder templates, metadata schemas, workflow design, and AI feature configuration — all aligned to your business rules.
Connect Laserfiche to your core systems — including Corelation Keystone, SymXchange, Tyler Technologies, and financial core platforms.
Certified configuration of AI Workflow Activities, Smart Fields, and Smart Chat — including training data setup, prompt tuning, and user acceptance testing.
Role-based end-user training, admin certification, and ongoing education to maximize adoption and ROI across your organization.
Post-deployment managed support, system health monitoring, upgrade management, and a dedicated US-based help desk staffed by Laserfiche-certified engineers.
Industries We Serve
CDI understands the compliance requirements, workflows, and integrations unique to each vertical — not generic ECM theory.
Frequently Asked Questions
Contact CDI
Tell us about your organization and what you're trying to solve. A CDI Laserfiche specialist will follow up within one business day to schedule a personalized demo.
CDI Partner Sites
Thank you — a CDI Laserfiche specialist will be in touch within one business day.
